Privacy Policy

Introduction

Welcome to https://ai-retention-campaign-automation.livebursts.com (hereinafter referred to as “AI Retention Campaign Automation” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado Privacy Act (CPA), Colorado, USA
Utah Consumer Sales Privacy Act (UCPA), Utah, USA
Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://ai-retention-campaign-automation.livebursts.com), applications, services, and products offered by AI Retention Campaign Automation. However, please note that it does not extend to third-party platforms, applications, or services accessible through links on our site. These external services have their own privacy policies, and we encourage you to review them before using.

Processing Activities

This policy describes the ways in which your personal data is processed when:

You use our applications and services as an authorized user.
You visit our websites linked to this Privacy Policy.
You communicate with us via newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details associated with your registration and account creation, such as user names, email addresses, and passwords.
Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
Financial Information: Data related to your financial status, including bank account information (where provided).
Purchase Information: Details of products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for technical support and analytics.
Location Data: Geographic location data provided by your browser or device when using our services.
Feedback: Comments, reviews, and responses you share with us to improve our products and services.
Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent).
Product Information: Details about the products or services you interact with on our platform.

We gather this data through direct user input, interactions with our systems, and automated technologies, including cookies and similar tracking tools. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

AI Retention Campaign Automation uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your browser or device and can be categorized as:

Strictly Necessary: Essential for navigation and using our services (e.g., maintaining login sessions).
Preference: Remembering user preferences and settings to provide a personalized experience.
Analytics: Tracking website usage and gathering statistical data to improve our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once these purposes are fulfilled, we will either delete or anonymize your data in accordance with applicable privacy laws.

Security Measures

AI Retention Campaign Automation has implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and strict access controls. We also conduct regular security assessments to identify and mitigate potential risks.

Children’s Privacy

Our services are not intended for individuals under the age of 18. AI Retention Campaign Automation does not knowingly collect personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access to your data and its use.
Request rectification if your data is inaccurate or incomplete.
Erasure (or the right to be forgotten) under certain circumstances.
Restriction on processing for specific purposes.
Right to data portability.
Objection to the processing of your data.
Non-discrimination in relation to the processing of personal data.
The right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team using the details provided below. We will respond to your requests as quickly as possible and within the time frames required by law.

Changes to Policy

AI Retention Campaign Automation reserves the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Address: AI Retention Campaign Automation, [Street Address], [City, State, ZIP Code]